Terms and Conditions

Please read these Terms and Conditions carefully before using our website or placing an order with Archer Ecom Ltd trading as Evogiant (“Evogiant”, “we”, “us”, or “our”).

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. About Us

This website is operated by Archer Ecom Ltd t/a Evogiant.

If you have any questions about these Terms and Conditions, please use the contact form available on our website.

2. Eligibility to Use Our Website

By using our website, you confirm that:

• you are at least 18 years old
• you are legally capable of entering into binding contracts
• any information you provide is accurate, current, and complete
• you will keep your account details secure and confidential, where applicable

You are responsible for all activity carried out under your account.

3. Our Products

We sell EV charging products and related accessories through our website. All products are subject to availability.

We make reasonable efforts to ensure that:

• product descriptions are accurate
• product images fairly represent the products
• pricing information is correct

However, minor variations may occur, including differences in packaging, colour tone, or product presentation caused by photography, screen settings, supplier updates, or manufacturing changes.

We reserve the right to:

• withdraw products from sale at any time
• limit the quantity of products available for purchase
• correct errors, inaccuracies, or omissions relating to product information, availability, or pricing

4. Orders

When you place an order on our website, you are making an offer to purchase products from us.

Your order is not accepted until we confirm acceptance. We may refuse or cancel an order for reasons including, but not limited to:

• product unavailability
• pricing or listing errors
• suspected fraud or unauthorised activity
• issues with payment authorisation
• delivery restrictions or address verification issues

After placing an order, you should receive an order confirmation email. This email acknowledges receipt of your order but does not necessarily mean the order has been accepted.

We reserve the right to cancel an order and issue a refund where necessary.

5. Prices and Payment

All prices displayed on our website are shown in the selected currency and include VAT where applicable, unless stated otherwise.

We reserve the right to change prices at any time without notice. However, price changes will not affect orders already accepted by us.

Payment must be successfully authorised and received before dispatch. We may offer payment through third-party payment providers, and your use of those services may also be subject to their own terms and conditions.

6. Shipping and Delivery

We aim to dispatch orders promptly, but all delivery times provided are estimates only and are not guaranteed.

Delivery may vary depending on:

• stock availability
• destination
• courier capacity
• weather or transport disruption
• other factors outside our reasonable control

Where offered, free delivery thresholds and shipping charges will be displayed at checkout.

Tracking information may be provided once your order has been dispatched.

Unless otherwise required by law, risk in the goods passes to you upon delivery to the delivery address you provided. Ownership of the goods passes to you only once we have received full payment in cleared funds.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you wish to return an item, our returns and refund process will apply in accordance with your statutory rights and our applicable returns policy.

In general:

• returned items must be in an appropriate condition
• proof of purchase may be required
• refunds are usually made to the original payment method
• some products may be excluded from return unless faulty, unsuitable for resale, or otherwise covered by law

Nothing in these Terms and Conditions affects your legal rights under applicable consumer law.

8. Customer Responsibilities

You are responsible for ensuring that:

• the information you provide during checkout is accurate
• the delivery address is correct and complete
• the product you order is suitable for your intended use
• any installation or use of EV charging equipment complies with applicable safety guidance, manufacturer instructions, vehicle requirements, and electrical standards

Where professional installation is required or recommended, you are responsible for arranging this through a suitably qualified person.

9. Website Use

You agree not to use our website:

• for any unlawful purpose
• in a way that may damage, disable, or impair the website
• to interfere with the security or operation of the website
• to attempt unauthorised access to any part of the website, accounts, systems, or networks
• to submit false, misleading, or fraudulent information

We reserve the right to suspend or restrict access to our website where misuse is suspected.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, branding, layout, design, and other materials, is owned by or licensed to Evogiant and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, transmit, display, or create derivative works from any website content without our prior written permission, except where permitted by law.

11. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence
• fraud or fraudulent misrepresentation
• breach of your statutory consumer rights

Subject to the above, and to the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special loss arising out of or in connection with your use of our website, or the purchase or use of our products.

Our total liability to you in relation to any order shall not exceed the amount paid by you for the relevant product(s), except where the law provides otherwise.

12. Privacy and Cookies

Your use of our website is also governed by our Privacy Policy and Cookies Policy, which explain how we collect, use, and protect your personal data and how cookies are used on our website.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will take effect when posted on this page, unless stated otherwise.

Please check this page regularly to ensure you understand the terms that apply at the time of your use of the website or purchase.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales, unless mandatory consumer laws in another part of the United Kingdom apply to you.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the courts of the United Kingdom, as applicable under consumer law.